SATYOGA Wellness Private Limited (“SATYOGA Wellness™”, “SATYOGA”, “we”, “us” or “our”) respects your privacy and is committed to handling personal information responsibly, transparently and securely.
This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you visit satyogawellness.com, create an account, communicate with us, purchase our products, subscribe to our communications, participate in promotions or otherwise interact with SATYOGA Wellness™.
This Policy applies to customers and visitors in India as well as customers purchasing from other countries through our online store.
By accessing or using our website, you acknowledge that you have read this Privacy Policy. Where applicable law requires consent, we will request that consent separately.
The website satyogawellness.com is operated by:
SATYOGA Wellness Private Limited
Shop No. 30, Citi Mall, Next to Royal Classic,
Andheri, Mumbai, Maharashtra, India – 400053
Website: satyogawellness.com
Privacy Contact: support@satyogawellness.com
For privacy-related requests, complaints or questions, you may contact our Privacy/Grievance Officer using the details provided at the end of this Policy.
This Privacy Policy applies to personal information collected through:
It does not govern websites, platforms or services operated independently by third parties.
The information we collect depends on how you interact with SATYOGA Wellness™.
We may collect:
If customer accounts are available, we may collect:
Passwords are intended to be stored in protected or hashed form through the website platform and are not available to us as readable passwords.
When you purchase from us, we may collect:
Payments may be processed by independent banks, payment gateways, card networks, wallets, UPI providers or other payment-service providers.
We generally do not need to receive or store your complete credit/debit-card number, CVV or online-banking password.
Payment providers may collect and process your payment details according to their own privacy policies and security requirements.
We may receive limited payment-related information such as:
If you contact us, we may collect:
When you browse our website, certain technical information may be collected automatically, including:
We use this information to operate, secure and improve our website.
Unless specifically necessary and legally permitted, SATYOGA Wellness™ does not intend to collect sensitive information such as:
Please avoid including unnecessary sensitive personal information when contacting us.
We may obtain information:
For example, when you:
Information may be collected automatically through:
We may receive information from organisations involved in providing our services, including:
We may use your information for the following purposes.
To:
To:
To:
To:
Where permitted by law, we may use your contact information to send:
Where consent is required, promotional communication will be sent only after obtaining the appropriate consent.
You may unsubscribe from marketing communications at any time.
We may analyse website and order activity to:
We may process information where necessary to:
Depending on your country and the circumstances, we may process personal information on one or more of the following grounds:
Processing may be necessary to fulfil your purchase or another agreement with us.
For example, we need your delivery address to ship an order.
We may rely on your consent for activities such as certain marketing communications, advertising technologies or optional cookies.
Where processing is based on consent, you may withdraw that consent subject to applicable law.
We may process information to comply with tax, accounting, fraud-prevention, regulatory or other legal requirements.
Where permitted by law, we may process information for legitimate business interests such as:
We will consider your rights and interests before relying on legitimate interests.
SATYOGA Wellness Private Limited is based in India.
We aim to process personal information consistently with applicable Indian privacy and information-technology law.
This includes applicable provisions of the Information Technology Act, 2000 and related rules currently in force and, as their relevant provisions become applicable, the Digital Personal Data Protection Act, 2023 and Digital Personal Data Protection Rules, 2025.
Where legally required, we will provide appropriate notice and obtain valid consent before processing personal data.
Subject to applicable law, individuals may be entitled to:
Withdrawal of consent will not affect processing that was lawful before withdrawal or processing that we are legally required or permitted to continue.
SATYOGA Wellness™ may make products available to customers outside India.
If you purchase from another country, we may need to process and disclose information internationally to complete your order.
This may include sharing appropriate information with:
Information disclosed for international delivery may include:
Our business operates from India, and information collected from international customers may therefore be processed in India.
Some of our service providers may also process information in countries other than your country of residence.
Where international privacy law requires specific safeguards for cross-border transfers, we will seek to use legally recognised safeguards or mechanisms appropriate to the relevant transfer.
If you are located in the European Economic Area and the GDPR applies to our processing, you may have rights including:
These rights are subject to legal conditions and exceptions.
Because SATYOGA Wellness™ operates from India, personal data provided by European customers may be transferred outside the EEA.
Where the GDPR requires an appropriate transfer mechanism, we will take appropriate measures, which may include contractual safeguards or another legally recognised transfer mechanism.
Where UK data-protection law applies, UK customers may have rights similar to those described for EEA customers, including rights of:
Where required for international transfers, appropriate safeguards recognised under UK data-protection law will be used.
UK customers may also have the right to complain to the UK’s relevant data-protection authority.
This section applies only where California privacy law applies to SATYOGA Wellness™ and the relevant consumer.
Depending on how you interact with us, categories of personal information we may collect can include:
We use such information for the purposes described in this Privacy Policy, including:
SATYOGA Wellness™ does not knowingly sell personal information for monetary consideration.
Some third-party advertising or analytics technologies may, depending on how they are configured and applicable California law, constitute “sharing” for cross-context behavioural advertising.
Where legally required, we will provide an appropriate mechanism to opt out.
California consumers may, subject to eligibility and legal exceptions, have rights to:
Where permitted, SATYOGA Wellness™ may use digital advertising and analytics services to understand our audience and promote our products.
Depending on the services enabled on our website, technologies from providers such as search engines, social-media networks and advertising platforms may use cookies or similar identifiers.
Advertising providers may receive information such as:
We do not intentionally provide complete payment-card information to advertising platforms.
Where applicable law requires cookie or advertising consent, relevant technologies should not be activated until the required consent is obtained.
Cookies are small data files placed on your browser or device.
We may use:
Required for functions such as:
Used to remember settings such as:
Used to understand:
Where enabled and legally permitted, these may be used to:
You can control cookies using your browser settings and, where provided, our cookie-consent interface.
Blocking essential cookies may prevent parts of the website, including the cart or checkout, from functioning correctly.
Our website operates using WordPress/WooCommerce technology and may use plugins, extensions, hosting infrastructure and other providers required to operate the online store.
Such providers may process limited information where necessary to:
Each independent provider may also maintain its own privacy policy.
We may share personal information only where reasonably necessary with categories of recipients such as:
Service providers should receive only information reasonably necessary to perform their services.
We may also disclose information:
Our website may contain links to external websites, payment services, social platforms or other third-party services.
Once you leave SATYOGA Wellness™ and visit an independently operated service, that service’s privacy practices apply.
We are not responsible for the privacy policies or practices of websites that we do not own or control.
We encourage you to review their privacy notices before providing personal information.
Payments may be completed through independent payment gateways.
We use reasonable measures to protect transaction information transmitted through our website.
Where payment-card information is processed by payment-service providers, those providers are responsible for protecting card information according to applicable payment-security standards.
No internet transmission or electronic storage system can be guaranteed to be completely secure.
We use reasonable administrative, organisational and technical measures designed to protect personal information from:
Measures may include:
However, no website or information system can guarantee absolute security.
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and to satisfy legitimate business and legal requirements.
Examples include:
| Information | Retention approach |
|---|---|
| Order and invoice information | Retained for applicable accounting, tax, warranty, dispute and statutory requirements |
| Customer account information | Retained while the account remains active and thereafter where legally or operationally necessary |
| Customer-support correspondence | Retained for an appropriate period to resolve enquiries, maintain records and handle disputes |
| Marketing information | Retained until consent is withdrawn, the user unsubscribes, or continued processing is no longer appropriate |
| Security and fraud information | Retained for an appropriate period necessary for fraud prevention, security and legal claims |
| Cookie and analytics information | Retained according to the settings and retention periods of the applicable technology or consent tool |
When information is no longer reasonably required, we may delete, anonymise or securely dispose of it, subject to legal obligations.
Depending on your location and applicable law, you may request that we:
We may need to verify your identity before processing a privacy request.
Some rights are not absolute. We may retain or continue processing information where permitted or required by law.
You may stop receiving promotional emails by:
Even if you unsubscribe from promotional communications, we may still send necessary transactional messages concerning:
Our online store is intended primarily for adults.
We do not knowingly seek to collect personal information directly from children under 18 years of age without appropriate authorisation where required.
If you believe a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.
Payment processors, fraud-prevention providers or ecommerce systems may use automated tools to identify potentially fraudulent transactions.
These tools may evaluate factors such as:
SATYOGA Wellness™ does not intend to make solely automated decisions that produce significant legal effects on customers except where permitted by applicable law and appropriately disclosed.
If we become aware of a personal-data breach, we will investigate the incident and take appropriate measures.
Where applicable law requires notification to an authority or affected individuals, we will take appropriate steps in accordance with the relevant legal requirements.
If our website provides automatic currency selection, country selection or localisation features, technical information such as your IP address or selected region may be processed to:
Such preferences may be stored through cookies or similar technologies.
For international purchases, information necessary to fulfil the shipment may be provided to international couriers, customs brokers or government authorities.
Customs forms and commercial invoices may identify:
Such disclosures are necessary to process and deliver international orders.
If SATYOGA Wellness Private Limited is involved in a merger, acquisition, restructuring, financing, transfer or sale of all or part of its business or assets, information may be transferred as part of that transaction subject to applicable law and appropriate safeguards.
We may update this Privacy Policy from time to time to reflect:
The latest version will be published on this page with an updated “Last Updated” date.
Where legally required, we will provide additional notice of material changes.
For questions regarding this Privacy Policy, requests concerning your personal information or privacy complaints, contact:
SATYOGA Wellness Private Limited
Shop No. 30, Citi Mall, Next to Royal Classic,
Andheri, Mumbai, Maharashtra, India – 400053
Email: support@satyogawellness.com
Website: satyogawellness.com
SATYOGA Wellness™
Wellness Begins Within. Everything Else Follows.